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How to Enable Call Center Gamification and Not Irk Agents
Gamification can be a great way to help call center agents hit their KPIs and boost a call center’s…
My Ex Became My Boss—Why You Should Avoid Workplace Romance
This article originally appeared on Business Insider. "I'm hoping we can put the past behind us and work…
SOC 2 Compliance Procedure for SaaS Companies
Editor’s note: Dmitry explains why SOC 2 is the most popular compliance standard among SaaS companies and how…
A Comprehensive Guide on Outlook Add-in Development
Microsoft Outlook is one of the most widely used email correspondence and communication tools in the world, with…
Google Pay – Enabling liability shift for eligible…
Posted by Dominik Mengelt– Developer Relations Engineer, Payments and Florin Modrea - Product Solutions…
A Guide to Tailoring Experiences
Nothing can beat the power of client onboarding. 97% of businesses believe that good user onboarding is…