Disney Plus Not Working with VPN in Russia? Here’s How To Fix It

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Are you in Russia and frustrated because your Disney Plus not working with VPN in Russia? Don’t worry, you’re not alone. Many viewers want to enjoy Disney Plus’s geo-restricted content, but some VPNs struggle to bypass Disney Plus’s strict geo-restrictions, leading to pesky error messages

However, there are simple steps you can take to ensure you don’t face the issue of Disney Plus Not Working with VPN in Russia. Disney Plus is a fantastic subscription-based streaming platform that brings you the best of Disney, Star Wars, Marvel, and National Geographic.

However, it’s only available in select countries, each with its unique content library. This limitation has led many viewers to turn to VPNs to access geo-restricted content. But there’s a catch: Disney Plus has stringent geo-restrictions, and not all VPNs can bypass them effectively.

One of the primary challenges users encounter while using a VPN to access Disney Plus is the possibility of IP and DNS leaks. These leaks can unintentionally reveal your real location, leading to the frustrating Disney Plus Error Codes 22 or 73. To find out how to avoid these issues, check out our in-depth analysis of the best VPN for Disney Plus.

Fortunately, ExpressVPN is here to save the day. It’s one of the best VPNs for Disney Plus, and it’s perfect for viewers in Russia. With its extensive server network and lightning-fast connection speeds, ExpressVPN can easily provide you with a US IP address, allowing you to access Disney Plus’s entire content library in Russia.

Disney Plus Not Working With VPN in Russia? Quick Guide

If you are facing the issue of VPN not working with Disney Plus in Russia, begin by connecting to a VPN server located in a country where Disney+ is accessible, like the US or UK. Then, clear your browser’s cache and cookies.

This step ensures that Disney+ doesn’t recognize your previous IP address and location so that you will no longer face the issue of Disney Plus not working with VPN in Russia.

Start by clearing your web browser’s cookies and cache.

If you haven’t already, enable IPv6, Web RTC, and DNS leak prevention features.

Experiment with different VPN protocols to find the one that offers the most reliable connection.

Consider switching to a different US server. Utilize the Smart Locator to guide you to the optimal server.

If Disney Plus isn’t functioning on your mobile devices, test it on other devices.

Try uninstalling and then reinstalling the Disney+ app.

Reboot both your device and router.

If these steps don’t resolve the issue, reach out to your VPN provider to inquire about specialized Disney Plus servers.

Explore the option of using Smart DNS.

Think about upgrading to a more robust VPN service for a better experience.

How Do I Fix Disney Plus Not Working with VPN Error in Russia

Here’s a summary of the 8 solutions to address the problem of Disney Plus with VPN not working in Russia:

Solution#1- Deleting your browser’s cookies and cache.

Websites have the ability to gather information about your location by tracking cookies and cached files. If you happen to encounter an error code while using Disney Plus, such as Error Code 22 or 31, it’s possible that the platform has identified your actual geographical location by analyzing these web identifiers.

Utilizing a VPN server does not automatically eliminate cookies; you must manually delete them from your web browser.

To clear your cache in Google Chrome, follow these steps:

Launch Google Chrome.

Click on the three-dot icon located in the upper-right corner of the window.

From the dropdown menu, choose More Tools, and then select Clear browsing data.

In the subsequent window, under the Time range or All time option from the drop-down menu, choose All time.

Ensure that both Cookies and other site data and Cached images and files are selected.

Click the Clear Data button.

After clearing the cache, restart Google Chrome and visit the Disney+ website again.

To delete cookies and clear the cache in Safari, follow these steps:

Launch Safari.

Open the Safari menu, and then click on Preferences.

Navigate to the Privacy tab.

Select Manage Website Data.

In the search bar, type Disney, locate it in the list, and click Remove.

After completing these steps, restart Safari and visit the Disney+ website.

Solution#2- Test for IP and DNS leaks

Disney Plus may encounter issues if your VPN is experiencing data leaks. Occasionally, DNS requests and actual IP addresses may escape the secure VPN tunnel, thereby exposing your genuine location and causing Disney Plus to display Error Code 22 or 73.

This vulnerability tends to be more prevalent when using free VPN services. Top-tier VPN providers typically include safeguards against such leaks within their offerings.

You can verify the functionality of your VPN and check why is Disney Plus not working with VPN.

Solution#3- Change your VPN protocol

This involves altering your VPN protocol. You can achieve this by experimenting with different protocols to determine which one offers the most reliable connection. Keep in mind that not all VPN protocols are compatible with streaming platforms. Additionally, if your VPN offers a stealth mode, consider switching to it as an alternative.

Solution#4- Switch to a new US server.

If you’re currently utilizing a reliable VPN for Disney Plus and encounter connection problems, one swift and effective solution is to switch to a different server. Disney Plus actively seeks to identify and restrict VPN connections, so transitioning to an undetected server can often resolve the issue.

It’s important to note that pinpointing the exact server that will work may involve some trial and error. High-quality VPN providers navigate around streaming region restrictions by offering an extensive network of frequently updated servers specially designed to elude detection. For instance, Surfshark successfully evades Disney Plus blocks across all of its servers.

Solution#5- Switch to a different device & check if it works on other devices.

If you’re encountering difficulties with Disney Plus on your mobile devices, consider testing its functionality on other devices, such as your PC or TV. Often, issues with mobile devices can arise due to a disparity between your IP address and the location data obtained from your phone’s GPS.

Solution#6- Uninstall and reinstall the Disney+ app

To tackle the problem, attempt the uninstallation and subsequent reinstallation of the Disney+ app on your device.

Solution#7- Restart your Device and router

A simple but effective technique involves rebooting both your Disney Plus device and your router or modem. This can effectively address issues such as Disney Plus login problems and Error Code 83, while also optimizing your internet connection for smoother streaming.

Solution#8- Try contacting your VPN provider

When facing issues with your Disney Plus VPN, one of the quickest solutions is to get in touch with the VPN service’s support team. A support agent can provide valuable recommendations regarding the best VPN servers for accessing Disney Plus or inform you of any ongoing technical difficulties.

Most reputable VPN providers offer 24/7 live chat support, making it the most convenient avenue for seeking assistance. In the video below, you can witness our interaction with a Surfshark support agent who promptly suggested several servers for streaming US Disney Plus from anywhere.

Solution#9- Use Smart DNS

Smart DNS is a handy tool for streaming Disney Plus in regions where it’s usually unavailable. It works by directing your internet connection through a proxy DNS server, allowing you to access Disney Plus without needing a VPN.

Notably, VPN providers like Surfshark and NordVPN offer Smart DNS services. With Smart DNS, you can easily watch Disney Plus on larger home devices like Smart TVs, Amazon Fire TV, Apple TV, and gaming consoles.

The VPNs we recommend all come with user-friendly Smart DNS tools that are simple to set up.

Solution#10- Upgrade to a Better VPN

If your VPN isn’t working with Disney Plus, consider switching to a better premium VPN to unlock the streaming platform. In our tests, Disney Plus with ExpressVPN has proven to be the best choice, providing excellent encryption and unblocking features.

ExpressVPN: Best VPN to Watch Disney Plus in Russia

94 countries, 3000+ servers.
8 connected at once
AES-256-bit encryption, a kill switch, and split tunneling.
Android, iOS, Linux, macOS, Microsoft Windows, and other platforms.
BBC iPlayer, Amazon Prime, Hulu, Paramount Plus, Netflix, and others
Priced at $6.67/mo (Get 49% Off + 3 Months FREE on its 12-Month Plan).
30-day money-back guarantee.

ExpressVPN is the best VPN due to its excellent unblocking ability, security features, and fast speeds, which makes it the best choice to watch any of your favorite shows and fix Disney+ Errors in Russia. This means you have plenty of options to connect to for watching Justified City Primeval.

ExpressVPN also performed really well in recent speed tests. It gave excellent download speeds of up to 89.38 Mbps and upload speeds of 84.66 Mbps on a 100 Mbps connection.

With the use of unlimited bandwidth, you can watch HD quality without any interruptions. ExpressVPN supports up to 8 simultaneous device connections, which makes it an excellent choice for households with a number of devices.

You can resolve Disney Plus Error Codes easily because ExpressVPN has user-friendly apps for various platforms, including iOS, Android Smart TV, Windows, PS4, LG TV, macOS, Roku, and Linux, allowing you to access the latest content like Dr. Romantic and Tomorrow X Together Our Lost Summer.

ExpressVPN emphasizes online privacy and protects your data by employing cutting-edge security tools such as AES 256-bit encryption, Private DNS, TrustedServer, and the innovative Lightway protocol.

ExpressVPN comes at a very reasonable price for just $6.67/mo (Get 49% Off + 3 Months FREE on its 12-Month Plan). It also provides a 30-day money-back guarantee and 24/7 customer support for its users

Pros

Reliable access to Disney Plus
Exceptionally high-speed connections
Compatibility across various devices and platforms
Smart DNS feature for seamless Disney Plus streaming
Allows simultaneous connections on 8 devices

Cons

More expensive than many rival VPN services
Streaming servers aren’t labeled

Watch Disney+ in Russia with ExpressVPN30-day money-back guarantee

How to Fix Disney+ Errors in Russia?

To resolve the error for Disney Plus Not Working with VPN in Russia, you’ll want to determine whether they stem from software or hardware issues causing Disney+ not to work. These errors are often represented by numbers like Disney Plus Error 42 or 83. You might also see a message on your screen stating:

Something went wrong. Please try again. If the problem persists, visit the Disney Plus Help Center (Error Code xx).

In many cases, these errors are simply a result of high traffic on the platform. You can often resolve them by refreshing the page or signing in again.

How to Fix Disney+ Error Code 39 in Russia?

To resolve Disney+ Error Code 39 in Russia, you may encounter this issue while using the Windows 10 Xbox app to stream your Xbox One to your computer. Here’s what you can do:

Close the Windows 10 Xbox app and end the streaming session.

Restart your Disney Plus app.

Alternatively, you can also restart your Xbox One.

If you come across Disney+ Error 39, you may see a message on your screen saying:

We’re sorry, but we cannot play the video you requested. Please try again. If the problem persists, contact Disney+ Support (Error Code 39).

Windows 10 and Xbox users mostly encounter this error while streaming Disney Plus.

This error typically indicates that there might be a security issue with your streaming setup for accessing Disney+. It could also suggest a problem with the streaming service itself or the HDMI cable you’re using, which may be hindering the HDMI connection. While error code 39 can occur on various devices, it tends to be more prevalent on Xbox One.

If the previous solution didn’t fix Disney+ Error Code 39, please follow these steps:

Start the Disney+ app on a device that can run it.

Verify your internet connection for stability.

Close and reopen the Disney+ app, refresh the webpage, and then attempt to play the video after waiting a few minutes.

How Do I Fix Error Disney Plus Code 83 in Russia?

If you’re wondering why the Disney Plus app won’t open, it might be due to the presence of Error Code 83. This error arises when the device you’re using is not compatible with the Disney Plus streaming platform. If your device is running on a very old version, there’s a possibility that Disney Plus won’t be able to run on it and thus won’t open.

To resolve Error Code 83, consider these steps:

Begin by restarting your device.

Try logging into your Disney+ account using a different device.

Ensure your device’s operating system is up to date.

Clear the cache on your device.

Sign out of your Disney+ account and then sign back in.

Verify the stability of your internet connection.

If the issue persists, uninstall the Disney+ app and then reinstall it.

How Do I Fix Error Disney Plus Code 73 in Russia?

You can utilize the following methods to resolve Disney Plus error code 73:

Method#1: Deactivate your VPN and perform a computer or device restart.
Method#2: Examine your internet connection for any issues.
Method#3: Ensure that your location services are enabled.
Method#4: Consider using an alternative VPN provider (We recommend ExpressVPN).
Method#5: Try resetting your Wi-Fi connection.
Method#6: Temporarily disable your antivirus software.
Method#7: Switch to a different DNS server.
Method#8: Reach out to your Internet Service Provider (ISP) or contact Disney+ customer support for assistance.

Disney+ Error 24 and 43 in Russia

Disney+ errors 24 and 43 typically indicate connection or login problems.

Start by verifying your internet connection and applying the network-related troubleshooting steps outlined earlier in this guide. If the issue persists, attempt to log out of Disney+ and then log back in using your credentials.

If the problem remains unresolved, it’s possible that there is an issue with your billing information. Carefully review your Disney Plus subscription details for any discrepancies or get in touch with their customer support for further assistance.

Disney+ Compatible devices in Russia

Devices that are compatible with Disney+:are listed below:

Apple iPad and iPhone
Apple TV (4th generation and later)
Apple AirPlay
Android tablet and phone
Mobile phones and tablets (via free download app)
Web browsers
Amazon Fire tablet
Amazon Firestick
Chromecast
Chromebook
Roku
Set-top boxes
Smart TVs
Samsung Tizen Smart TV
LG WebOS Smart TV
PlayStation 4 and 5
Xbox One

How to Fix Disney+ VPN not working Error on Firestick in Russia?

Having trouble with Disney+ VPN on your Firestick? Here are some solutions to resolve the Disney Plus error on Firestick:

Sign out of your Disney Plus account and then sign back in:

Sometimes, the simplest solution can be the most effective. To do this, follow these steps:

Launch the Disney+ app on your Amazon Firestick.

Navigate to Settings in the side menu.

Use the select button to log out.

Wait for a little while before logging back in.

Ensure that the Disney+ servers are functional:

You can verify the status of Disney+ servers by visiting Downdetector. This website provides information on whether the servers of various services like Netflix, Hulu, Amazon Prime, or others are currently experiencing issues. Occasionally, a server might be temporarily down for maintenance. Once it’s back up and running, you should be able to stream Disney Plus without encountering any errors.

Clear the cache for Disney Plus:

Disney+ stores certain data to enhance speed and performance, but sometimes, the cached data can become corrupted and disrupt your experience. To resolve this, you can clear your cache by:

Go to Settings on your Firestick, and then go to Applications.

Choose Manage Installed Applications, and locate Disney+.

Select Force Stop, then Clear Data, and finally Clear Cache.

Restart your device to apply the changes and proceed to sign in to your Disney+ account.

Reboot your router and recheck:

If you encounter internet issues where your speed falls below what Disney+ requires, it’s a good idea to restart your router. You can determine your internet speed by conducting a speed test.

In our experience with VPN providers, setting up ExpressVPN on Firestick is incredibly straightforward, and the results are highly impressive. If you own a Firestick, we strongly recommend using ExpressVPN for streaming Disney Plus or any other content. Additionally, you can explore accessing the channel through a free VPN if you prefer not to invest in a paid VPN service.

How to Fix Disney+ Cache Problems on Gaming Consoles and Set-Top Boxes in Russia?

Clearing the Disney+ cache on gaming consoles and set-top boxes can often resolve Disney+ issues. Here are simple steps to clear the cache on PS4, PS5, Smart TVs, Xbox, and set-top boxes:

How Do I Clear the Disney Plus Cache on PS5?

To clear the Disney Plus cache on your PS5, you can follow these easy steps:

Make sure your PS5 is completely powered down and not in Rest Mode.

Press the power button once, wait for a beep, and then press it again.

Connect your controller to the PS5 using a USB cable.

Press the PS button on the controller.

Navigate with the D-pad to find Clear Cache and Rebuild Database and select it.

Choose Clear System and Software Cache.

Confirm your selection by choosing OK.

Clear Disney+ Cache Issue on Microsoft Xbox

To clear the cache on your Microsoft Xbox, you can follow these simple steps:

Go to the main menu on your Xbox.

Choose My Games & Apps.

Navigate to Select Apps and find Disney+.

Using your Xbox controller, press the Menu button.

Select More Options and then choose Manage App.

Finally, opt to Clear the Saved data on your Xbox.

Clear Disney+ Cache Issue on the Set-Top Box, and Smart TV

To clear the cache on your set-top box or Smart TV, use these easy steps:

Power on your Smart TV or set-top box.

Navigate to Settings, then Applications, and select Manage Installed Applications.

Locate and choose Disney+.

Select Clear Data and Clear Cache.

How to Fix the Disney+ Credit Card Issue?

You may encounter a credit card issue when attempting to subscribe to Disney+ streaming service. If this occurs, you could see an error message similar to this on your screen:

“We were unable to process your payment using the credit card details you provided. Please re-enter your credit card information or choose an alternative payment method.”

Here are some simple solutions that might help:

Attempt purchasing the subscription with a different debit or credit card.

Sign out of the app and then sign back in.

Update your payment details in your account.

Visit the Account section.

Enter all the necessary payment information.

Make the payment using your updated information.

Other Issues and Errors on Disney+

There are several more Disney+ error codes in addition to Disney Plus blocking VPN, that could cause Disney Plus to stop working. Here’s a list of these error codes and their potential causes:

Error 4: This is typically a payment error, often due to an expired credit card or a mismatch between the credit card region and the Disney+ region you’re accessing.
Error 9: This generally points to a login issue, but it could also indicate a payment problem that can be resolved by verifying your details.
Error 11: You might encounter this error if Disney Plus VPN is not available in your region or if your VPN is not functioning correctly.
Error 13: This error signals that you’ve reached the device limit for your Disney+ account.
Error 22, 35, and 36: These errors can occur when your Disney+ VPN stops working while trying to access geo-restricted content.
Error 25: This is a relatively easy error to resolve by refreshing your Disney+ app, signing out and back in, or contacting customer support.
Error 30: This error could be related to device registration issues.
Error 31: It’s often a location-related problem and may result from having location services turned off on your device or VPN issues.
Error 32 and 87: These are login issues that can be resolved by resetting your password or checking your billing details.
Error 38: This error may indicate time settings problems, and setting your time settings to automatic could resolve it.
Error 41: Often caused by traffic overload.
Error 76: Displayed when there’s an overload on the Disney+ server.
Error 86: Indicates a breach of terms of service or a blocked account.

FAQ

The primary reason Disney+ VPN may not work with your VPN is the quality of the VPN itself. It’s possible that all the servers provided by your VPN are blocked by Disney. To circumvent these issues, it’s advisable to use a VPN like NordVPN, which offers numerous Disney-friendly servers worldwide.

No, Disney Plus VPN is generally not illegal, although it may violate Disney’s terms of use policy. VPNs are legal in most countries, and as long as your VPN provider doesn’t keep logs, your internet service provider (ISP) won’t be able to track your online activities back to you.

Yes, Disney+ does block certain VPN connections, but there are still ways to access the service. We conducted tests with various VPNs and discovered that ExpressVPN was among the few that could effectively bypass these blocks, unlike many others that faced challenges.

It’s worth noting that even if you are in a country where Disney+ is accessible, the available content may differ based on your location.

Wrapping it up!

In the world of online streaming, using a VPN to access Disney Plus is a common strategy. However, the experience doesn’t always unfold seamlessly. You might encounter the “Disney Plus not working with VPN in Russia” issue more frequently than expected.

This challenge of Disney + Plus VPN not working smoothly is widespread, even when opting for VPN services celebrated for their prowess in bypassing geo-restrictions.

But don’t fret! If you opt for a reputable VPN provider like ExpressVPN, widely acknowledged as the top choice for Disney Plus, you can effortlessly unlock various Disney Plus libraries without encountering any hiccups. On the other hand, if you’re using a less reliable VPN, troubleshooting might be necessary to address the issues hindering the proper functioning of Disney Plus.

We hope this guide has provided clarity on the matter does Disney Plus detecting VPNs in Russia and welcome any questions or suggestions in the comments below.

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